Before arrival

Please mention that your pet will be travelling with you in order for us to forward you our special Pet Preference Form - this will help us to prepare for your stay accordingly.

On arrival

Your pet will receive a tailor-made welcome hamper, and a welcome letter with information on all the special pet services available at The Milestone. 

Pet amenities

A choice of custom made Milestone pet bed, cushions, duvets and floor mats

Pet sleeping 'Do not disturb' card

Food and water bowl with fresh mineral water

In-house pet menu

Turndown treat

Pet services

  • Dog walking and dog sitting (book 24-hours in advance)
  • Grooming service
  • Dog and cat menus, treats, toys, and first aid kits
  • Birthday celebrations
  • Bathrobes and leashes
  • Litter boxes
  • Pet store details
  • Map of nearby parks and walks
  • Veterinary services and emergency details

Our Pet Concierge

Speak to our Pet Concierge ahead of your stay to discuss your pet's needs.