Frequently asked questions

14th March

If you are unable to spoil your mother in person, join her virtually in a beautiful afternoon of celebration and indulgence. We are delighted to extend an invitation to join us for an intimate series of masterclasses.

Be transported to our stunning Noel Coward Suite, where our General Manager Andrew Pike will virtually welcome you, before you enjoy Champagne Lanson tasting, a mixology masterclass and a truffle-making session.

Before the event, we will send your mother a beautifully packaged gift with a half-bottle of Lanson Rosé Champagne, a 50ml bottle of gin, and homemade Champagne and white chocolate truffles.

In partnership with our treasured friends at the Royal Philharmonic Orchestra, we are delighted to offer in-room private recitals and performances, exclusively for our guests staying in one of our luxurious suites. Watch and listen as one of the RPO's wonderful solo harpists or a talented string trio plays a selection of your favourite songs, in the comfort of your beautiful suite.

Enjoy a lazy afternoon in Kensington Gardens, accompanied by an Afternoon Tea or Picnic Feast, served in traditional wicker baskets and filled with delicious al fresco fayre. Expect a selection of delicate finger sandwiches, freshly baked scones with Devonshire clotted cream and homemade preserves, French pastries, a smoked salmon and cheese platter, mixed charcuterie and freshly baked bread.

From £145 for two people including Champagne.

Discover a royal love story that almost stopped the Royal Albert Hall from being built and many more secrets on a guided tour, and see the stage that has been graced by the likes of Muhammad Ali, Beyoncé, Winston Churchill, Albert Einstein and Ed Sheeran.

Tours are available every 30 minutes from 10am - 4pm (November - March); 9.30am - 4.30pm (April - October). From £13.75 adults and £6.75 children aged 5 - 16.

Journey into the secret world of rare diamonds, at an elegant Mayfair auction house, and discover what makes them timeless from an expert geologist and gemologist. Return to the hotel to enjoy an opulent Royal Afternoon Tea. 

From £3250 for up to four guests, including return transfers; Champagne Afternoon Tea an additional £65 per person.

Enjoy a private visit to Kensington Palace, including a VIP experience with a royal heritage jeweller, and a private, after-dark viewing of the Crown Jewels in the Tower of London. You will be welcomed and introduced to The Jewel House, with a champagne reception followed by a private viewing of the Crown Jewels.

From £5430 for up to four guests, including V-Class Chauffeur return transfers.

In partnership with PMD Tea, this Tea Academy Afternoon Tea experience is the perfect treat for tea lovers. Hosted by Dananjaya Silva, Managing Director of PMD Tea, enjoy classics such as Earl Grey and Lapsang Souchong, as well as more exotic varieties such as Lover’s Leap.

From £70 per person; add a glass of Champagne for £10.

Enjoy a private visit to Kensington Palace, with a VIP experience with a royal heritage jeweller, and a private, after-dark viewing of the Crown Jewels in the Tower of London. You will be welcomed and introduced to The Jewel House, with a champagne reception followed by a private viewing of the Crown Jewels.

From £5430 for up to four guests, including V-Class Chauffeur return transfers.

For those staying in one of our luxurious suites, enjoy an in-room cocktail masterclass with one of our expert mixologists. Choose an old favourite or try something new, such as our signature Smoking Old Fashioned. Learn the tricks of the trade, or just sit back and enjoy watching your nightcap being prepared.

From £80 for two people.

Join Russell Nash, a professional Blue Badge tour guide and discover more about The Royal Borough of Kensington and Chelsea.

Choose from two-hour, four-hour or even full-day tours, as you uncover the facts behind some of London's most famous Royal landmarks and popular museums. 

Two-hour tours are priced at £185 whilst four-hour tours are £210.