Genuine hospitality

For our warm and attentive team, literally nothing is too much trouble day or night. Preparing for your stay is how we spend our day.

Meet our team

The Milestone is a family of passionate people, with a warm, inclusive ethos that embraces every aspect of our guests’ experiences.

Delicious cuisine

Dine on fine English cuisine in Cheneston's, enjoy delectable hand-crafted cocktails in Stable’s Bar, or visit the elegant Park Lounge for a quintessential British Afternoon Tea. 

A prime location

We are proud to be the neighbours of the British Royal Family, located just opposite Kensington Palace, with exceptional views across the Gardens to this most famous of homes.

Unique design

We pour our creativity into every room, always with our guests’ comfort in mind. Each room has a distinct character, filled with curated artworks and sumptuous prints.

Authentic experiences

We carefully design remarkable experiences for our guests; from private in-suite concerts with the Royal Philharmonic Orchestra, to learning the art of foraging.

Exceptional heritage

Our Grade-II listed Victorian building, recognisable for its striking Kensington-style red and white brick facade, is a true landmark, and we strive to protect and celebrate this precious history.

Guest wellbeing

We take an all-encompassing view of our guests’ wellbeing, from nurturing treatments in our boutique spa to our fully-equipped gym and pool area.

We care

We are deeply committed to protecting our environment and contributing to local causes, including phasing out single-use plastics, saving energy and reducing food waste.

A haven for families

At The Milestone we roll out the red carpet for families. Our services include a host of family-friendly features for all ages to enjoy, from dedicated menus to a host of thoughtful personal touches.

Welcoming residences

Our residences provide the perfect home away from home, with a range of beautifully appointed apartments featuring fully equipped kitchenettes and spacious living areas.