Milestone Concierge greeting a younger guest outside of the hotel

Family dining

Children under 12 years of age receive complimentary breakfast and 50% off food and beverage. Our children's dining menu will satisfy even the pickiest eaters and, for a special treat, why not try our children's Afternoon Tea. In the summer months, we can pack up a picnic for the whole family or, for those wishing to get a little creative, we also offer cupcake decorating, a kid's mini bake-off, and the chance to create your own mocktail with our mixologist.


We can arrange trusted and reliable nanny services with our recommended providers. This is tailored to your needs, allowing you to enjoy time together as a family along with some alone time, knowing your children are well-looked after.

Children's amenities

Personalised children’s amenities upon arrival  

Cupcake decoration during the stay 

Turndown treats for the family 

Selection of board games, colouring books and movies on Netflix (available on request) 

Special beds and bedding, including cots (available on request)

Mini bathrobes and slippers 

A teddy bear book and a sweet treat at turndown 

Baby intercoms (available upon request)

Hire of pushchairs and booster seats (at an additional charge) 

High chairs, bottle warmers playpens and other accessories (available on request)

In-house activities

  • Children's art classes bookable via the concierge team (at an additional charge) 
  • Childrens' Afternoon Tea (at an additional charge) 
  • Family portraits via in-house Resident Artist, Shelly (at an additional charge) 
  • Behind the scenes tour of the hotel for children aged between five and 12 years. This experience lasts for around 20 to 30 minutes and can be arranged with our concierge team.
  • Our knowledgeable concierge team are always on hand to assist in planning the perfect family friendly day out

Family rooms


Our 15 interconnecting rooms and suites are perfect for families - encompassing Superior Queen, Deluxe King and Master Suites to suit your needs and preferences, with options for two and three rooms to be connected. Interconnecting rooms can accommodate up to 10 guests.


Our six luxury Residences are perfect for extended stays or when travelling with family. Located opposite Kensington Palace, with direct access through the hotel or via a private entrance, each Residence includes a separate lounge, kitchen and two or three bathrooms.