Getting to know Andrew Pike, General Manager at The Milestone Hotel & Residences, London

With over 25 years of experience at Red Carnation Hotels, Andrew Pike has firmly established himself as an exemplary leader in the hospitality industry. His journey in the field spans over three decades, beginning with executive dining roles in the city of London as well as in the country. For the last 18 years, Andrew has served as the General Manager of The Milestone Hotel & Residences, where he leads a passionate team of over 100 individuals committed to delivering exceptional service and generous hospitality. Andrew Pike, General Manager of The Milestone Hotel & Residences Career History 2005 – Present: General Manager, The Milestone Hotel & Residences, London 2001 – 2005: General Manager, The Montague on the Gardens, Bloomsbury, London 2000 – 2001: Deputy General Manager, The Rubens at the Palace and Hotel 41, London 1998 – 2000: Food and Beverage Manager, The Rubens at the Palace, London Andrew's association with Red Carnation Hotels began in 1998 when he joined as the Food and Beverage Manager at The Rubens at the Palace hotel. His expertise and leadership qualities quickly earned him a place on the original opening team of Hotel 41, one of London’s most exclusive and lauded luxury hotels. Subsequently, he ascended to the role of General Manager at The Montague before a promotion in 2005 saw Andrew take the helm as General Manager at The Milestone, where he has since thrived, fostering a culture of excellence and loyalty. Under Andrew's stewardship, The Milestone has become renowned for its impeccable guest care and service. His ability to cultivate a loyal team, many members of which have been with the hotel for over a decade, speaks volumes about his leadership. Moreover, his commitment to nurturing talent and promoting professional growth within the organisation shines through, with many other senior managers within the company having started their careers under Andrew's mentorship. Andrew has also been instrumental in forging strong relationships within the luxury travel sector, specifically in the US. His efforts, which have seen him stateside at least twice a year, have significantly contributed to the hotel's esteemed reputation within the industry globally. Andrew has also ushered in a remarkable transformation of the historic property. The hotel has introduced the luxurious Master Suites, including the standout Noel Coward and Hermes Suites. These accommodations exude opulence and grandeur, setting a new standard for luxury in the heart of London. Complementing these suites are six residences that further enhance the hotel's welcoming and homey atmosphere, providing guests with a perfect blend of comfort and elegance. One cannot speak of The Milestone without mentioning The Stables Bar, a cherished enclave within the hotel. This iconic bar is set to undergo its most significant transformation yet, with exciting changes to be unveiled in the summer of 2024, promising to elevate the guest experience even further. Andrew Pike's illustrious career is a testament to his unwavering dedication to the hospitality industry and its people. His passion for excellence continues to inspire his team and delight guests from around the world, making The Milestone Hotel & Residences a beacon of luxury and warmth in the heart of London.

Getting to know Andrew Pike

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